Cookie Policy

1. What are cookies?

Cookies are small files stored on the user's device when accessing a website or application. They allow the site to recognise the user, remember preferences, and improve the experience.

2. Who is responsible?

Frame Interview.
Email: legal@frameinterview.com

3. Types of cookies we use

3.1 Technical cookies (necessary)

They enable the basic operation of the site. They include:

• Authentication and session management (Clerk)
• Security
• Payment processes (Stripe)
• Language and preference settings

3.2 Analytics cookies

They help us understand how users use Frame Interview. They collect data on pages visited, time of use, and interactions. Tools used: Google Analytics (GA4) and Amplitude.

3.3 Personalisation cookies

They allow user preferences such as language, interview mode, and settings to be remembered across sessions.

4. Third-party cookies

Frame Interview uses third-party services that may install their own cookies:

• Payment processors (Stripe)
• Authentication (Clerk)
• Analytics tools (Google Analytics, Amplitude)
• AI services (OpenAI)

These third parties may process data according to their own privacy policies.

5. Cookie management

You may accept all cookies or reject non-essential ones via the consent banner shown on your first visit. You may also delete or block cookies directly from your browser settings (Chrome, Firefox, Safari, Edge).

6. Legal basis

The use of cookies is based on:

• User consent (non-essential analytics and personalisation cookies)
• Legitimate interest (technical cookies necessary for the service to function)

7. Retention

Cookies are stored for the duration of the session (deleted when the browser is closed) or for defined periods according to their purpose. Analytics cookies typically expire after 12–24 months.

8. Changes to this policy

We may update this Cookie Policy at any time. We recommend reviewing it periodically.